Welcome to Elite Butlers Global. By accessing or using our website, submitting an enquiry, or engaging with our services, you agree to the following Terms & Conditions. Please read them carefully before using this website or requesting any service information.
1. About Elite Butlers Global
Elite Butlers Global provides luxury staffing, hospitality, lifestyle, event, corporate, and training-related services for private individuals, families, residences, businesses, and organisations.
The information on this website is provided for general informational and enquiry purposes only. Final service details, availability, pricing, timelines, and terms will be discussed and confirmed separately based on each client’s requirements.
2. Use of Website
By using this website, you agree to:
- use the website only for lawful purposes
- provide accurate information when submitting enquiries
- not misuse, damage, copy, or interfere with website functionality
- not attempt unauthorised access to website systems, forms, or data
- not use website content for misleading, unlawful, or unauthorised commercial purposes
We reserve the right to restrict access to the website if misuse is suspected.
3. Service Enquiries
Submitting an enquiry through the website, phone, email, WhatsApp, or any other channel does not create a confirmed service agreement.
A service engagement is confirmed only when:
- service requirements are reviewed
- scope, timelines, fees, and terms are agreed
- any required documentation or payments are completed
- confirmation is provided by Elite Butlers Global
We reserve the right to accept, decline, or request further information for any enquiry.
4. Service Availability
Service availability may vary depending on:
- location
- nature of requirement
- client expectations
- staffing availability
- event date or urgency
- legal, visa, travel, or compliance requirements
- suitability of requested professionals or services
Elite Butlers Global does not guarantee that every service request can be fulfilled.
5. Client Responsibilities
Clients are responsible for providing complete, accurate, and timely information regarding their requirements.
This may include:
- role or service expectations
- location and schedule
- household, corporate, event, or training requirements
- working conditions
- confidentiality expectations
- accommodation, travel, or logistics details where applicable
- any special instructions or restrictions
Delays, incorrect information, or changes from the client side may affect timelines, availability, pricing, or service delivery.
6. Staffing and Candidate Services
Where Elite Butlers Global assists with staffing, recruitment, placement, or candidate introduction, all candidates are presented based on available information, screening, suitability, and client requirements.
While we aim to recommend suitable professionals, final selection, engagement, employment terms, workplace conditions, and ongoing management may remain the responsibility of the client unless otherwise agreed in writing.
Candidate availability is subject to change until formally confirmed.
7. Events, Corporate, Lifestyle, and Training Services
For event staffing, corporate hospitality, lifestyle management, training, or related services, scope and deliverables will be agreed separately.
Any changes to event dates, guest numbers, venue details, timings, service expectations, or training requirements may affect pricing, staffing, and delivery.
Elite Butlers Global will make reasonable efforts to accommodate changes, but acceptance of changes is subject to availability and feasibility.
8. Fees and Payments
Fees, retainers, deposits, service charges, placement fees, consultancy fees, training fees, or event staffing costs will be communicated separately based on the nature of the engagement.
Unless otherwise agreed:
- payments must be made according to the agreed invoice or payment schedule
- services may not begin until required payments are received
- delays in payment may affect timelines or service delivery
- taxes, travel, accommodation, logistics, or third-party costs may be charged separately where applicable
All payment terms must be agreed in writing before confirmed engagement.
9. Cancellations and Refunds
Cancellation, rescheduling, replacement, refund, or credit terms may vary depending on the type of service.
For example:
- staffing placements
- event staffing
- training sessions
- consulting assignments
- lifestyle or concierge services
may each have different cancellation conditions.
Any cancellation or refund terms will be shared and agreed before confirmation of service. Where third-party costs have already been incurred, such costs may be non-refundable.
10. Confidentiality
Elite Butlers Global understands the importance of privacy, discretion, and confidentiality.
Clients agree that any proposals, candidate details, pricing, processes, documents, or confidential information shared by Elite Butlers Global must not be copied, shared, published, or used outside the intended service discussion without written consent.
Similarly, we treat client information with care and discretion in line with our Privacy Policy.
11. Intellectual Property
All website content, including text, images, layouts, graphics, branding, service descriptions, and design elements, belongs to Elite Butlers Global or its licensors unless otherwise stated.
You may not copy, reproduce, modify, distribute, republish, or commercially use website content without prior written permission.
12. Website Information Accuracy
We aim to keep website information accurate and updated. However, we do not guarantee that all content is complete, current, or free from errors.
Service descriptions, locations, availability, and pricing information may change without prior notice.
Website content should not be treated as a final offer, contract, or guarantee of service.
13. Third-Party Services and Links
Our website may include links to third-party platforms, websites, tools, or services.
Elite Butlers Global is not responsible for the content, policies, security, or practices of third-party websites or service providers.
Where third-party vendors, venues, consultants, or professionals are involved in a service, their own terms may also apply.
14. Limitation of Liability
To the fullest extent permitted by law, Elite Butlers Global shall not be liable for indirect, incidental, consequential, special, or loss-based damages arising from:
- use of the website
- inability to access the website
- reliance on website content
- service delays or availability limitations
- third-party actions
- client-provided inaccurate information
- circumstances beyond reasonable control
Nothing in these Terms excludes liability where it cannot legally be excluded.
15. Force Majeure
Elite Butlers Global shall not be responsible for delays, cancellations, non-performance, or service disruption caused by events beyond reasonable control, including but not limited to:
- natural disasters
- travel restrictions
- strikes
- government actions
- illness or emergencies
- technical failures
- war, civil unrest, or security concerns
- pandemics or public health restrictions
16. Indemnity
You agree to indemnify and hold Elite Butlers Global harmless from any claims, losses, damages, liabilities, or expenses arising from:
- misuse of the website
- inaccurate information provided by you
- breach of these Terms
- unauthorised use of our content or information
- unlawful or improper conduct connected with a service engagement
17. Privacy
Your use of this website and any information you submit is also governed by our Privacy Policy.
By using the website or submitting an enquiry, you acknowledge that you have read and understood our Privacy Policy.
18. Changes to Terms
We may update these Terms & Conditions from time to time. Any changes will be posted on this page.
Continued use of the website after updates means you accept the revised Terms.
19. Governing Law
These Terms shall be governed by the applicable laws of the jurisdiction in which Elite Butlers Global operates or where the relevant service agreement is executed, unless otherwise agreed in writing.
Any disputes will first be addressed through good-faith discussion before formal proceedings are considered.
20. Contact
For questions about these Terms & Conditions, please contact us through the details provided on our website.
Elite Butlers Global
Luxury Staffing, Hospitality, Lifestyle, Events & Training Services
Website: elitebutlersglobal.com